Attributes of satisfaction and dissatisfaction with online travel experiences in peer-to-peer platforms
Seunghun Shin, Yoohee Hwang, Taekyung Kim
| Year of publication: |
2025
|
|---|---|
| Authors: | Shin, Seunghun ; Hwang, Yoo Hee ; Kim, Taekyung |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 124.2025, Art.-No. 103972, p. 1-11
|
| Subject: | Airbnb Online Experiences | Aspect extraction | COVID-19 pandemic | Kano model | Virtual travel experience | Coronavirus | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Digitale Plattform | Digital platform | Dienstleistungsqualität | Service quality | Online-Handel | Online retailing | Experiment | Social Web | Social web | Electronic Commerce | E-commerce | Reisevermittler | Travel agency |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103972 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015357338