Avoiding embarrassment online : response to and inferences about chatbots when purchases activate self-presentation concerns
Year of publication: |
2025
|
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Authors: | Jin, Jianna ; Walker, Jesse ; Walker Reczek, Rebecca |
Published in: |
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology. - Hoboken, NJ : Wiley, ISSN 1532-7663, ZDB-ID 2021876-X. - Vol. 35.2025, 2, p. 185-202
|
Subject: | artificial intelligence | chatbots | embarrassment | error management theory | inferences of ambiguous others | Künstliche Intelligenz | Artificial intelligence | Theorie | Theory | Konsumentenverhalten | Consumer behaviour |
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