Behavioural responses to customer satisfaction: An empirical study
| Year of publication: |
2001
|
|---|---|
| Authors: | Athanassopoulos, Antreas ; Gounaris, Spiros ; Stathakopoulos, Vlassis |
| Published in: |
European journal of marketing : EJM. - Bradford : Emerald, ISSN 0309-0566, ZDB-ID 189982x. - Vol. 35.2001, 5-6, p. 687-707
|