Bench Mark for World Class Customer Service in Service Sector (With Reference to Singapore International Airlines)

"Singapore Airlines is a global company dedicated to providing air transportation services of the highest quality and to maximizing returns for the benefit of its shareholders and employees." The Investor Relations team is committed to continually strengthen our relationship with investors and analysts through clear and timely communication to enable a transparent assessment of the company's value. One of the closest forms of Singapore Airlines' cooperation with partner airlines is through code sharing where we place our flight numbers on partners' services. Singapore International Airlines (SIA) heavy investment in staff development and training conducted enables staff members to stay focused and continuously upgrade their performance.Singapore International Airlines benchmarks other service industries such as hotels and restaurants to make its service more comfortable, convenient, and creative the bottom line is delivering exceptional service and personifying that service. Indiscriminate class wise Customer service pays rich dividends and branded as the best Airlines operator in the International sector. Equality in providing hospitality directs and guides Singapore International Airlines towards success. Priorities and decisions are based on the needs of the customer, not executive perks. By placing the needs of passengers first, the whole atmosphere and the flight experience changes