Benchmarking sales staffing efficiency in dealerships using extended data envelopment analysis
Tracy Gonzalez-Padron; M. Billur Akdeniz; Roger J. Calantone
| Year of publication: |
2014
|
|---|---|
| Authors: | Gonzalez-Padron, Tracy ; Akdeniz, M. Billur ; Calantone, Roger J. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 67.2014, 9, p. 1904-1911
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| Subject: | Sales performance | Sales staffing | Benchmarking | Efficiency | Data envelopment analysis | Data-Envelopment-Analyse | Effizienz | Verkaufspersonal | Salespeople | Performance-Messung | Performance measurement | Verkauf | Selling | Absatz | Sales | Technische Effizienz | Technical efficiency |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010379208