Best practices : building your business with customer-focused solutions
Robert Hiebeler, Thomas B. Kelly, and Charles Ketteman
| Year of publication: |
1999
|
|---|---|
| Authors: | Hiebeler, Robert ; Kelly, Thomas B. ; Ketteman, Charles |
| Publisher: |
London : Simon & Schuster [u.a.] |
| Subject: | Kundendienst | Kundenorientierung | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 236 S. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-684-86035-X |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004053320