Best practices in customer service
ed. by Ron Zemke ...
| Year of publication: |
1999 ; 1. ed., 1. print.
|
|---|---|
| Other Persons: | Zemke, Ron (contributor) |
| Publisher: |
New York : AMACOM [u.a.] |
| Subject: | Kundendienst | Aufsatzsammlung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 414 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-8144-7028-9 |
| Classification: | Marketing ; Dienstleistungen: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004023000