Beyond performance excellence: research insights from Baldrige recipient feedback
| Year of publication: |
2012
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|---|---|
| Authors: | Evans, James R. ; Ford, Matthew W. ; Masterson, Suzanne S. ; Hertz, Harry S. |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 23.2012, 5 (1.6.), p. 489-507
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