Big data, big insights? : advancing service innovation and design with machine learning
Year of publication: |
February 2018
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Authors: | Antons, David ; Breidbach, Christoph F. |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 21.2018, 1, p. 17-39
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Subject: | Big data | research agenda | service innovation | service design | topic modeling | Big Data | Künstliche Intelligenz | Artificial intelligence | Innovation | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Data Mining | Data mining |
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