Blueprint for retail website design : attracting and retaining millennial online shoppers
Year of publication: |
2019
|
---|---|
Authors: | Wright, Linda Berns ; Haug, James C. ; Huckabee, Allen |
Subject: | Customer service | engagement | loyalty | millennials | online shopping | trust | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Website | Kundenservice | Einzelhandel | Retail trade | Vertrauen | Confidence | Junge Erwachsene | Young adults | Kundenzufriedenheit | Customer satisfaction | Altersgruppe | Age group | Electronic Commerce | E-commerce | Online-Marketing | Internet marketing |
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