Boosting customer engagement through gamification : a customer engagement marketing approach
| Year of publication: |
2019
|
|---|---|
| Authors: | Streukens, Sandra ; Riel, Allard C. R. van ; Novikova, Daria ; Leroi-Werelds, Sara |
| Published in: |
Handbook of research on customer engagement. - Cheltenham, UK : Edward Elgar Publishing, ISBN 978-1-78811-489-9. - 2019, p. 35-54
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Virales Marketing | Viral marketing |
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