Building cross-cultural competence : how to create wealth from conflicting values

Intro -- Contents -- Acknowledgments -- Introduction -- 1 Universalism-Particularism: The Dilemma -- 2 Reconciling Universalism and Particularism: Stories and Cases -- 3 Individualism-Communitarianism: The Dilemma -- 4 Reconciling Individualism and Communitarianism: Stories and Cases -- 5 Specificity-Diffuseness: The Dilemma -- 6 Reconciling Specificity with Diffuseness: Stories and Cases -- 7 Achieved-Ascribed Status: The Dilemma -- 8 Reconciling Achieved with Ascribed Status: Stories and Cases -- 9 Inner Direction versus Outer Direction: The Dilemma -- 10 Reconciling Inner and Outer Direction: Stories and Cases -- 11 Sequential and Synchronous Time: The Dilemma -- 12 Reconciling Sequential with Synchronous Time: Stories and Cases -- Appendix 1 Dilemma Theory and Its Origins -- Appendix 2 Exercises in Reconciliation -- Appendix 3 Measuring Transcultural Competence: Old and New Questionnaires -- Appendix 4 The Space Between Dimensions -- Bibliography -- Filmography -- Index.