Building customer's re-patronage intention through service quality of community mall in Bangkok
Year of publication: |
2016
|
---|---|
Authors: | Panichpathom, Supeecha |
Published in: |
Entrepreneurial business and economics review : EBER. - Kraków, ISSN 2353-883X, ZDB-ID 2776185-X. - Vol. 4.2016, 2, p. 9-25
|
Subject: | service quality | community mall | re-patronage intention | SERVQUAL | Dienstleistungsqualität | Service quality | Einkaufszentrum | Shopping center | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
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