Building trust andconfidence in retailfinancial services -a new professionalframework

The CII’s position paper no.1 (‘A professional body forretail financial services?’), published in October, set outan overview of the possible professional response to theFSA’s Retail Distribution Review and to the challenge ofestablishing, against the background of more principlesbasedregulation, appropriate and consistent standardsof knowledge and behaviour across the retail financialservices industry in its dealings with the public.[...]

MoreLess

Authors:	Hon The Lord Hunt of Wirral
Institutions:	Chartered Insurance Institute
Subject:	Finanzdienstleistung \| Financial Services \| Vertrauen \| trust \| Versicherungswirtschaft \| Standardisierung \| standardization

freely available

Full text |

More access options

Check Google Scholar

In German libraries (KVK)

I need help

1 Summary
2 Trust and confidence
3 The scope of our proposals
4 The professional body idea
5 Which model?
6 One professional standards board
7 ‘Designation’ of professional bodies
8 Standards - of entry
9 Standards - of continuing knowledge
10 Standards - of behaviour
11 Monitoring
12 Complaints
13 Discipline
14 What we need to do now
15 Conclusion

Persistent link: https://www.econbiz.de/10005870245