Building with bricks and mortar : the revenue impact of opening physical stores in a multichannel environment
Year of publication: |
2015
|
---|---|
Authors: | Pauwels, Koen ; Neslin, Scott A. |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 91.2015, 2, p. 182-197
|
Subject: | Multichannel customer management | Customer relationship management (CRM) | Vector autoregression models | Stores | Internet | Returns | Beziehungsmarketing | Relationship marketing | Vertriebsweg | Distribution channel | Electronic Commerce | E-commerce | Distanzhandel | Distance selling | Einzelhandelsstandort | Retail location | Einnahmen | Revenue | Modellierung | Scientific modelling | Einzelhandel | Retail trade |
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