Business Process Blueprinting - an enhanced view on process performance
| Year of publication: |
2011
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|---|---|
| Authors: | Gersch, Martin ; Hewing, Michael ; Schöler, Bernd |
| Published in: |
Business process management journal. - Bradford : Emerald, ISSN 1463-7154, ZDB-ID 13799617. - Vol. 17.2011, 5 (13.9.), p. 732-748
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