Business process re‐engineering and process management : a survey of current practice and future trends in integrated management

Business process re‐engineering (BPR) was first introduced in 1990 by Hammer and Davenport and Short. In these articles, the authors outlined a ew approach to the management of processes which, it was claimed, was producing radical improvements in performance. These articles were quickly followed by a number of articles describing the benefits to be gained from BPR.

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Year of publication:	1995
Authors:	Zairi, Mohamed ; Sinclair, David
Published in:	Management Decision. - MCB UP Ltd, ISSN 1758-6070, ZDB-ID 2023018-7. - Vol. 33.1995, 3, p. 3-16
Publisher:	MCB UP Ltd
Subject:	BPR \| TQM

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Type of publication:	Article
Type of publication (narrower categories):	technical-paper
Language:	English
Other identifiers:	10.1108/00251749510085021 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014933678