Business process reengineering : an ICT approach

The success of information technology : the greatest -- Empowering agent of business process reengineering -- Heading toward a new direction of development through -- ICT emerging technology -- Information technology-enabled business process reengineering : organizational and human resource dimensions -- Rethinking, replanning, and rebuilding : customer expectations -- ICT as a driver of business process reengineering -- Corporate goals and creating value : improving organizational -- Innovation -- Reengineering processes : key toward information technology -- Improvements -- Crafting possibility improvement : an information system -- Approach -- Process restructuring: customers, suppliers, and business -- Partner dimensions -- Application of six sigma in information technology : a business -- Process redesign perspective -- Managing the role of information technology : alteration of -- Corporate changes -- The role of information technology : a driving force behind -- The productivity of organizations -- Business process reengineering : producing a higher level of -- Output to a specific product in a specific time -- Technology enhancement redesign business structure : -- From functional to cross-functional.