Buyers-sellers' value of courier services : assessment in the Indonesian C2C e-commerce
Elkana Timotius, Oki Sunardi, Iwan Aang Soenandi, Meriastuti Ginting, Burhan Sabini and Yusak Sutikno
| Year of publication: |
2023
|
|---|---|
| Authors: | Timotius, Elkana ; Sunardi, Oki ; Soenandi, Iwan Aang ; Ginting, Meriastuti ; Sabini, Burhan ; Sutikno, Yusak |
| Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 4, p. 503-522
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| Subject: | Consumer preferences | Courier service | Online shopping | Seller perspectives | Service quality | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Dienstleistungsqualität | Kurierdienst | Courier services | Indonesien | Indonesia | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-09-2021-0414 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014281081