Attention

ZBW has fallen victim to a cyber attack.For this reason, EconBiz was offline for several weeks. Many EconBiz services are now online again. Please excuse the circumstances!
Details Contact

Call Center und CTI für bessere Kundenkommunikation : Telefon-Marketing ist im Kommen

Im Mittelpunkt erfolgreichen Telefon-Marketings steht heute das Call Center. Hier trifft der Kunde unverzüglich auf kompetente Gesprächspartner; er wird in seinem Anliegenernst genommen und schnell bedient.(...)

MoreLess

Year of publication:	2001-07-01
Authors:	Loewenheim, Angelika G.
Publisher:	Siemens Information and Communications <München>
Subject:	Marketing \| marketing \| Call Center

Check Google Scholar |

More access options

In German libraries (KVK)

I need help

More details

Extent:	16384 bytes 3 p. application/pdf
Series:	Competence site - Marketing
Type of publication:	Book / Working Paper
Language:	German
Classification:	Marketing. Other aspects ; Individual Working Papers, Preprints ; No country specification
Source:	USB Cologne (business full texts)

Persistent link: https://www.econbiz.de/10005840497