Can customer arrival rates be modelled by sine waves?
Ningyuan Chen, Ragıp Gürlek, Donald K. K. Lee, Haipeng Shen
| Year of publication: |
2024
|
|---|---|
| Authors: | Chen, Ningyuan ; Gürlek, Ragıp ; Lee, Donald K. K. ; Shen, Haipeng |
| Published in: |
Service science. - Hanover, Md. : INFORMS, ISSN 2164-3970, ZDB-ID 2658448-7. - Vol. 16.2024, 2, p. 70-84
|
| Subject: | arrival rate estimation | call centres | emergency departments | Fourier analysis | nonhomogeneous Poisson process | queues | spectral estimation | Callcenter | Call centre | Warteschlangentheorie | Queueing theory | Stochastischer Prozess | Stochastic process | Schätztheorie | Estimation theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/serv.2022.0045 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014564195