Can effective communities of practice enhance stakeholder satisfaction?
Year of publication: |
2018
|
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Authors: | Jagasia, Jyoti S. ; Mallik, Debasis |
Published in: |
International journal of knowledge management studies : IJKMS. - [Olney, Bucks.] : Inderscience Enterprises Ltd., ISSN 1743-8268, ZDB-ID 2231895-1. - Vol. 9.2018, 4, p. 403-417
|
Subject: | organisational learning | CoP | communities of practice | KM | knowledge management | customer satisfaction | business outcomes | lessons learned | demonstration of learning | social collaboration | effective CoP | successful KM | Lernende Organisation | Learning organization | Wissensmanagement | Knowledge management | Kundenzufriedenheit | Customer satisfaction | Arbeitsgruppe | Team | Stakeholder | Wissenstransfer | Knowledge transfer | Beziehungsmarketing | Relationship marketing | Soziales Netzwerk | Social network | Lernen | Learning |
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