Can lawyers' facial attractiveness increase the popularity or customer satisfaction? : an example of expert Q&A services
Ya-Ling Chiu, Jying-Nan Wang, Yuan-Teng Hsu
| Year of publication: |
2024
|
|---|---|
| Authors: | Chiu, Ya-Ling ; Wang, Jying-Nan ; Hsu, Yuan-Teng |
| Published in: |
Service science. - Hanover, Md. : INFORMS, ISSN 2164-3970, ZDB-ID 2658448-7. - Vol. 16.2024, 4, p. 332-348
|
| Subject: | customer satisfaction | expert Q&A services | facial attractiveness | popularity | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Experten | Experts |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/serv.2022.0040 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015191876