Can we talk? : the impact of willingness to recommend on a new-to-market service brand extension within a social network
Year of publication: |
2011
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Authors: | Aksoy, Lerzan ; Buoye, Alexander ; Cooil, Bruce ; Keiningham, Timothy ; Paul, DeDe |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 14.2011, 3, p. 355-371
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Subject: | Telekommunikationssektor | Telecommunications industry | Produktentwicklung | New product development | Markentransfer | Brand extension | Virales Marketing | Viral marketing | Soziales Netzwerk | Social network | Konsumentenverhalten | Consumer behaviour | USA | United States |
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