The Canadian experience - The UK public sector has been slow to 'put the Customer first'. But Canada shows how all levels of government can benefit from a citizen-centred approach to services
| Year of publication: |
2004
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|---|---|
| Authors: | Tetlow, Mary |
| Published in: |
Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 2004 (30.01.), p. 28-41
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