CAREER DEVELOPMENT - Raising the Bar - Are you savvy enough to be an HR generalist?
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HRMagazine : on human resource management. - Alexandria, Va : Society for Human Resource Management, ISSN 1047-3149, ZDB-ID 10496026. - Vol. 48.2003, 3, p. 74-79
EMPLOYMENT & STAFFING - Call Centers Come Home - To reap the potential benefits of using home-based call center workers, employers must look carefully at such issues as selection, training and compensation.
Frase-Blunt, Martha, (2007)
Frase-Blunt, Martha, (2005)
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