Case study analysis of Six Sigma implementation in service organisations
Year of publication: |
2012
|
---|---|
Authors: | Chakraborty, Ayon ; Tan, Kay Chuan |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 18.2012, 6, p. 992-1019
|
Subject: | Qualitätsmanagement | Quality management | Einführung | Implementation | Erfolgsfaktor | Success factor | Dienstleistungssektor | Service industry | Singapur | Singapore |
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