Chapter 29 Communication in Online Support Groups

This chapter explores communication processes within online support groups. Online support group researchers have drawn upon a variety of theories in the decades of empirical research that has been conducted within this context. The chapter focuses on motivations for using online support groups, key theoretical frameworks that have been applied to the study of online support groups, supportive messages and communication processes within these groups, and the relationship between social support and health outcomes for online support group participants. The chapter concludes with several key limitations of previous work as well as a number of areas for theory development and future research studies.

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Year of publication:	2021
Authors:	Wright, Kevin
Published in:	The emerald handbook of group and team communication research. - Bingley, U.K. : Emerald Publishing Limited, ISBN 978-1-80043-500-1. - 2021, p. 461-474
Subject:	Kommunikation \| Communication \| Social Web \| Social web \| Online-Handel \| Online retailing

Type of publication:	Article
Language:	English
Other identifiers:	10.1108/978-1-80043-500-120211029 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015087776