Charting the intellectual structure of customer experience research
| Year of publication: |
2023
|
|---|---|
| Authors: | Kumar, Prashant ; Hollebeek, Linda D. ; Kar, Arpan Kumar ; Kukk, Jana |
| Published in: |
Marketing intelligence & planning. - Bingley : Emerald, ISSN 1758-8049, ZDB-ID 2023533-1. - Vol. 41.2023, 1, p. 31-47
|
| Subject: | Bibliometric analysis | Co-citation analysis | Customer experience | Literature review | Bibliometrie | Bibliometrics | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
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