CIRMQUAL : a conceptual framework of healthcare service quality
Year of publication: |
2025
|
---|---|
Authors: | Datt, Mohit ; Gupta, Ajay ; Misra, Sushendra Kumar ; Gupta, Mahesh Chander |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 37.2025, 4, p. 1058-1095
|
Subject: | Healthcare | Performance indicators | Service quality | Dienstleistungsqualität | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management |
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