The classification of extranet attributes in terms of their asymmetric influences on overall user satisfaction : an introduction to asymmetric impact-performance analysis
Meltem Caber, Tahir Albayrak, and Eleanor T. Loiacono
| Year of publication: |
2013
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|---|---|
| Authors: | Caber, Meltem ; Albayrak, Tahir ; Loiacono, Eleanor T. |
| Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 52.2013, 1, p. 106-116
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| Subject: | tour operator | extranet | performance | user satisfaction | Web Qual | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Website |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009749875