Client assessments of their audit experiences : the role of experience quality, similarity and client participation
Year of publication: |
2024
|
---|---|
Authors: | Jomjai Sampet ; Naruanard Sarapaivanich ; Erboon Ekasingh ; Patterson, Paul G. |
Subject: | Advocacy | Client participation | Client satisfaction | Experience quality | Similarity | Trustworthiness | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Experiment | Wirtschaftsprüfung | Financial audit | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence |
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