Closing is more than a list of tactics : how to build rapport while facilitating a commercial exchange
Aaron D. Arndt, Rhett Epler, Kenneth Evans and Sama Ashouri
| Year of publication: |
2025
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|---|---|
| Authors: | Arndt, Aaron D. ; Epler, Rhett ; Evans, Kenneth R. ; Ashouri, Sama |
| Published in: |
Journal of personal selling & sales management : JPSSM. - London : Routledge, Taylor & Francis, ISSN 1557-7813, ZDB-ID 2068748-5. - Vol. 45.2025, 1, p. 45-63
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| Subject: | Closing | conversation theory | dyadic sales interaction | personal selling | post-sale assurance | sales tactics | script-theory | Verkauf | Selling | Verkaufspersonal | Salespeople | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/08853134.2023.2300454 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015519592