Closing the stakeholder expectation gap : managing customer expectations toward the process of developing information systems
| Year of publication: |
August/September 2016
|
|---|---|
| Authors: | Basten, Dirk ; Stavrou, Georgios ; Pankratz, Oleg |
| Published in: |
Project management journal : PMJ. - Hoboken, NJ : Wiley, ISSN 8756-9728, ZDB-ID 638481-X. - Vol. 47.2016, 5, p. 70-88
|
| Subject: | conflict management | cross-functional project teams | relationship conflict | team building | Arbeitsgruppe | Team | Projektmanagement | Project management | Stakeholder | Betrieblicher Konflikt | Workplace conflict | Konfliktregelung | Dispute settlement | Beziehungsmarketing | Relationship marketing |
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