Commentary: vulnerable consumers in service settings
Mark Scott Rosenbaum, Tali Seger-Guttmann, Mario Giraldo
| Alternative title: | Vulnerable consumers in service settings |
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| Year of publication: |
2017
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| Authors: | Rosenbaum, Mark ; Seger-Guttmann, Tali ; Giraldo, Mario |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 4/5, p. 309-312
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| Subject: | Transformative service research | Discrimination | Quality of life | Disabilities | Consumer vulnerabilities | Konsumentenverhalten | Consumer behaviour | Lebensqualität | Dienstleistungsqualität | Service quality | Menschen mit Behinderung | Disabled persons | Kundenzufriedenheit | Customer satisfaction | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-05-2017-0156 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011742682