Communities as nested servicescapes
Xiaojing Sheng, Penny M. Simpson, and Judy A. Siguaw
| Year of publication: |
May 2017
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|---|---|
| Authors: | Sheng, Xiaojing ; Simpson, Penny M. ; Siguaw, Judy A. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 20.2017, 2, p. 171-187
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| Subject: | servicescape | older consumers | loyalty | servicescape engagement | nested relationships | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Ältere Menschen | Elderly people | Ladengestaltung | Store design | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670516681511 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011684844