Communities of Practice: Going One Step Too Far?

n the late 1990s, Knowledge Management (KM) and Communities of Practice (CoPs) seemed inseparable. CoPs appeared to offer the key to reversing the failure of some of the earlier technologically based attempts to manage knowledge. However, the original CoP concept was built around a very different set of principles to those put forward by the proponents of KM. This paper presents a critical review of some of the claims made for CoPs. It will address questions such as Are CoPs really suitable for use in a business setting? and Can a CoP ever be truly virtual?