Comparing the effectiveness of post-scandal apologies from nonprofit and commercial organizations : an extension of the moral disillusionment model
Cassandra M. Chapman, Matthew J. Hornsey, Heidi Mangan, Nicole Gillespie, Stephen La Macchia, and Steven Lockey
| Year of publication: |
2022
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|---|---|
| Authors: | Chapman, Cassandra M. ; Hornsey, Matthew J. ; Mangan, Heidi ; Gillespie, Nicole ; La Macchia, Stephen ; Lockey, Steven |
| Published in: |
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action. - London [u.a.] : Sage Publ., ISSN 1552-7395, ZDB-ID 2029449-9. - Vol. 51.2022, 6, p. 1257-1280
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| Subject: | apology | nonprofits | scandal | trust | trust repair | Vertrauen | Confidence | Nonprofit-Organisation | Nonprofit organization |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/08997640211062666 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013392041