Comparing provider-customer constellations of visibility-based service
| Year of publication: |
2010
|
|---|---|
| Authors: | Holmström, Jan ; Brax, Saara ; Ala-Risku, Timo |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 21.2010, 5 (12.10.), p. 675-693
|