Comparison of service quality, customer satisfaction and behavioral intentions across the various formats (supermarket, hypermarket & departmental store) in India
Ajmer Singh
| Year of publication: |
2013
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|---|---|
| Authors: | Singh, Ajmer |
| Published in: |
Business and Economic Research : BER. - Las Vegas, Nev. : Macrothink Institute, ISSN 2162-4860, ZDB-ID 2640826-0. - Vol. 3.2013, 1, p. 344-355
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| Subject: | service quality | satisfaction | behavioral intentions | supermarket | hypermarket & departmental store etc. | Lebensmitteleinzelhandel | Food retailing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Indien | India | Konsumentenverhalten | Consumer behaviour | SB-Warenhaus | Hypermarket |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Systemvoraussetzung: Acrobat Reader |
| Other identifiers: | 10.5296/ber.v3i1.3443 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009783145