New Competitors in Financial Services - The Rise of Non-Banks and Near-Banks - Faced with the threat of 'disintermediation' and shrinking market share, banks have to act by embracing new concepts of distribution and making better use of Information Technology
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Marketing and research today : the journal of the European Society for Opinion and Marketing Research. - Amsterdam : ESOMAR, ISSN 0923-5957, ZDB-ID 10055587. - Vol. 27.1999, 4, p. 186
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