Conceptualizing green strategies' effects on customer experience in the context of omnichannel retailing
Year of publication: |
2022
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Authors: | Sfakianaki, Emmanouela ; Vrechopoulos, Adam ; Lazaris, Chris |
Published in: |
International journal of innovation and technology management : IJITM. - Singapore [u.a] : World Scientific Publishing, ISSN 1793-6950, ZDB-ID 2167183-7. - Vol. 19.2022, 5, Art.-No. 2241004, p. 1-29
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Subject: | conceptual model | customer experience | Green strategies | omnichannel retailing | Beziehungsmarketing | Relationship marketing | Multikanalvertrieb | Multichannel strategy | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Kundenanalyse | Customer analysis |
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