Consumer patronage intention : role of multi-sensory and atmospheric experiences in retail
Year of publication: |
2024
|
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Authors: | Pal, Divyanshi ; Srivastava, Kavita |
Subject: | Atmospheric experience | Commitment | Multi-sensory experience | Patronage intention | Perceived value | Props | Shopping malls | Konsumentenverhalten | Consumer behaviour | Einkaufszentrum | Shopping center | Kundenzufriedenheit | Customer satisfaction | Ladengestaltung | Store design | Einzelhandel | Retail trade | Experiment | Beziehungsmarketing | Relationship marketing |
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