Consumer perceptions to support IoT based smart parcel locker logistics in China
Year of publication: |
2021
|
---|---|
Authors: | Tang, Yuk Ming ; Chau, Ka Yin ; Xu, Duo ; Liu, Xiaoyun |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 62.2021, p. 1-11
|
Subject: | Consumer behavior | Internet of things | Last-mile delivery | Service quality | Smart parcel locker | Konsumentenverhalten | Consumer behaviour | Internet der Dinge | China | Dienstleistungsqualität | Logistik | Logistics |
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