Consumer skepticism towards CSR messages : the joint effects of processing fluency, individuals’ need for cognition and mood
Year of publication: |
2017
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Authors: | Zhang, Lu ; Hanks, Lydia |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 8, p. 2070-2084
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Subject: | Marketing | Corporate social responsibility | Consumer behavior | Need for cognition | Processing fluency | Consumer skepticism | Mood | Konsumentenverhalten | Consumer behaviour | Corporate Social Responsibility | Kognition | Cognition | Werbewirkung | Advertising effects | Emotion | Kaufentscheidung | Purchase decision |
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