Consumer trust toward retail websites : comparison between pure click and click-and-brick retailers
Elissar Toufaily; Nizar Souiden; Riadh Ladhari
| Year of publication: |
2013
|
|---|---|
| Authors: | Toufaily, Elissar ; Souiden, Nizar ; Ladhari, Riadh |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 20.2013, 6, p. 538-548
|
| Subject: | Online customer trust | Retailer multichannel | Website security/privacy | Website social presence | Benevolence | Credibility | Website | Online-Handel | Online retailing | Vertrauen | Confidence | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Online-Marketing | Internet marketing | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010128314