Content analysis of passengers' perceptions of airport service quality : the case of Honolulu International Airport
Year of publication: |
2022
|
---|---|
Authors: | Bae, Wonmi ; Chi, Junwook |
Published in: |
Journal of risk and financial management : JRFM. - Basel : MDPI, ISSN 1911-8074, ZDB-ID 2739117-6. - Vol. 15.2022, 1, Art.-No. 5, p. 1-19
|
Subject: | airport service quality | content analysis | Honolulu international airport | sentiment analysis | text analytics technique | Flughafen | Airport | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Bibliometrie | Bibliometrics |
Type of publication: | Article |
---|---|
Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.3390/jrfm15010005 [DOI] hdl:10419/258729 [Handle] |
Source: | ECONIS - Online Catalogue of the ZBW |
-
Applying deep learning models to twitter data to detect airport service quality
Barakat, H., (2021)
-
Lee, Kiljae, (2018)
-
A bibliometric analysis of airport service quality
Bakır, Mahmut, (2022)
- More ...
-
Bae, Wonmi, (2022)
-
Carriers' pricing behaviors in the United States airline industry
Chi, Junwook, (2009)
-
Railroad productivity analysis : case of the American Class I railroads
Shi, Feli X., (2011)
- More ...