Contract design for equipment after-sales service with business interruption insurance
Year of publication: |
2020
|
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Authors: | Qin, Xuwei ; Shao, Lusheng ; Jiang, Zhong-Zhong |
Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 284.2020, 1 (1.7.), p. 176-187
|
Subject: | After-sales service | Contract and incentives | Insurance | Maintenance | Kundenservice | Customer service | Vertrag | Contract | Vertragstheorie | Contract theory | Versicherung | Prinzipal-Agent-Theorie | Agency theory | Instandhaltung | Maintenance policy |
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