Control and involvement HR practices in Indian call centres : still searching for answers
Year of publication: |
2018
|
---|---|
Authors: | Ananthram, Subramaniam ; Teo, Stephen T. T. ; Connell, Julia ; Bish, Adelle |
Published in: |
Asia Pacific journal of human resources : APJHR. - Malden, MA : Wiley, ISSN 1744-7941, ZDB-ID 2089267-6. - Vol. 56.2018, 2, p. 196-215
|
Subject: | burnout | call centres | human resources | India | job satisfaction | Indien | Callcenter | Call centre | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Arbeitsbedingungen | Working conditions |
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