Convergence of quality and productivity in start-up enterprises : analysis of divergent value perspectives
Year of publication: |
2023
|
---|---|
Authors: | Rajagopal ; Rajagopal, Ananya |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 40.2023, 1, p. 55-79
|
Subject: | customer buying behaviour | customer segmentation | customer-centric approach | entrepreneurial productivity | quality constructs | start-up enterprises | SUEs | value co-creation | Unternehmensgründung | Business start-up | Produktqualität | Product quality | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Kundenwert | Customer value | Qualitätsmanagement | Quality management | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality | Produktivität | Productivity |
-
Syah, Tantri Yanuar Rahmat, (2022)
-
Value co-creation and customer loyalty
Cossío-Silva, Francisco-José, (2016)
-
Profiling customer types in luxury retail setting
Tisovski, Marija, (2014)
- More ...
-
Emerging Perspectives on Self Service Technologies in Retail Banking
Rajagopal, (2007)
-
Impact of customer-centric technologies on retail banking
Rajagopal, (2010)
-
Rajagopal, (2006)
- More ...